FAQs
REX Pharmacy FAQs
1. What types of products does REX Pharmacy offer?
REX Pharmacy offers a wide range of products, including medications, Painkillers, Benzos, health and wellness supplements, Weight Loss Products.
2. How can I place an order online?
You can place an order through our website by browsing our product categories, select the product from our Product List use the form at the Bottom to place order or simple contact customer service via livechat or whatsapp.
3. Do I need a prescription for certain medications?
Yes, some medications require a valid prescription from a qualified healthcare professional. You can upload your prescription during the online ordering process.
4. What payment methods do you accept?
We accept various payment methods, including Bank Transfer, PayPal, and Bitcoin.
5. Can I track my order after it has been placed?
Yes, once your order is dispatched, you will receive a confirmation email with a tracking number that allows you to monitor the status of your delivery.
6. What is your return policy?
If you are not satisfied with your purchase, you may return unopened and unused items within 14 days for a full refund. Prescription medications cannot be returned unless they are faulty.
7. How long will it take for my order to arrive?
Delivery times vary depending on your location and the shipping method chosen at checkout. Typically, standard delivery within the UK takes 3-5 business days. We also have next delivery option.
8. Do you offer same-day delivery services?
Yes, we offer same-day delivery services in select areas. Please check our website for availability and any additional fees that may apply.
9. Can I speak to a pharmacist for advice on my medications?
Absolutely! Our qualified pharmacists are available for consultations. You can contact us via phone or through our website’s live chat feature for personalized advice.
10. Is my personal information safe when I shop online at REX Pharmacy?
Yes, we take your privacy seriously. Our website uses SSL encryption to protect your personal and payment information.
